Career milestones: Outbound Sales Process Framework Design/Implementation
| Microsoft founded by Bill & Paul | 1975 | ||||
| 1976 | Coded my 1st FORTRAN program using punch cards | ||||
| Apple founded by Steve & Steve | 1976 | ||||
| 1981 | Graduated UC Santa Barbara with BS/Computer Science – first job – Xerox Data Systems | ||||
| Nintendo makes its debut | 1985 | ||||
| 1986 | Hired by Honeywell (CP-6 Operating System) transaction processing development specialist | ||||
| Started specializing in high-end outbound call center solutions and sales process software | 1988 | ||||
| 1991 | World Wide Web is launched – August 6, 1991 | ||||
| • Fine-tuned outbound call-center process specialization to focus on inside sales • Created sales-process framework for F100 clients |
1992 | ||||
| 1996 | • Developed & sold proprietary inside sales lead generation software – healthcare industry • Created Direct Response Information System (DRIS) framework & software • Expanded DRIS and B2B sales process framework to support F500 clients |
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| Google launched by Sergey and Larry | 1998 | ||||
| 1999 | • Developed DRIS analytics toolkit • Developed predictive dialing call-set queueing software • Enhanced DRIS to support Internet functionality |
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| Facebook launched by Mark | 2004 | ||||
| 2005 | • Added market research toolkit • Developed customer satisfaction survey framework for financial services (mail, phone, Internet) • Developed analytic tool to automate survey processing |
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| • Refined DRIS framework to support 2nd & 3rd stage funded companies (launched as “LeadGen2.0”) • Fine-tuned Predictable Revenue framework with Aaron Ross |
2009 | ||||
| 2010 | Launched Predictable Revenue framework | ||||
| Predictable Revenue book launched – July 2011 | 2011 | ||||
| 2012 | Left Predictable Revenue to refine and progress framework | ||||
| • Launched Strategic Pipeline • Expanded Strategic Pipeline framework to support seed and early stage funded companies |
2013 | ||||
| 2016 | Published Predictable Prospecting | ||||
| Launched Predictable Prospecting Certification Course | 2017 | ||||